Failed after update., Automatically updated and after that I can not configure anything on my Notebook because it is not on the home screen for more than 60 seconds and says there was a failure / error … I’ve tried many things but I can not do it … it keeps restarting all the time. .. Stop code: Page fault in NonPaged area.
Hi DanielleTalita, how are you? Welcome to the Microsoft Community. I understand that after upgrading the PC is not working properly. I suggest you try to access in safe mode and see if the error occurs. To access in safe mode follow the steps below: Turn off the computer by the power button; Turn on the computer by constantly pressing the F10 key; In the options that appear, click Troubleshooting; Click Advanced Options now; Now click the Startup Settings option and click the Restart box; Choose Safe Mode with Network. Note: If the F10 key does not work, try simultaneously the Shift F11 keys. Each manufacturer has a different configuration to access the Troubleshooting screen, so if it does not, contact the manufacturer’s support. If the difficulty continues, I suggest that you restore the system to an earlier date. To restore the system follow the steps below: Save all open files and close all programs; On the Desktop simultaneously press the Windows R keys to open the Run; On the Run type rstrui and click Ok; On the System Restore screen, click Next; Check Show more restore points; Select a date earlier than that and click Next; At the Restore Point Confirmation screen, click Finish. If the behavior persists, display message or error code, please post here again. We are at your disposal. If this information was helpful, mark it as an answer. See you!